Reference

How bh999 Handles Your Personal Information

Your account data, payment details, and browsing activity on bh999 are handled with care — we collect only what we need to run your account and process transactions through JazzCash, Easypaisa, and Raast.

Account Data ProtectedPayment Info SecuredYour Rights ExplainedContact Us Anytime
bh999 How bh999 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Your account security starts at registration and continues every time you log in. We use SSL encryption across all connections, and our login flow requires OTP verification to prevent unauthorised access. Payment data from JazzCash, Easypaisa, and Raast transactions is never stored in full — only the reference identifiers needed for reconciliation are kept. You can request a copy of the data we hold, ask us to correct inaccurate information, or request deletion of your account and associated records by contacting support.

Encryption in Transit

Every connection to bh999 uses SSL. Your login credentials and payment references are never transmitted in plain text, keeping your session protected on mobile and desktop.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Data Retention Policy

Account records are kept while your account is active and for the period required by applicable regulations. You may request deletion once your account is closed and outstanding balances are settled.

Your Access Rights

You have the right to request what data we hold, correct anything inaccurate, and ask for it to be deleted. Submit requests through live chat or email with your registered account details for verification.

PRIVACY CONTACT PATHS

Reach Our Privacy Team

If you have a question about how your data is used, want to request access to the information we hold about you, or need to report a concern, our support team handles privacy requests directly. Reach us through any of the channels below — we respond to data-related queries as a priority.

Live Chat Start a chat session from the account dashboard. Available during operating hours for privacy queries, account data requests, and deletion inquiries.
Email Support Send your request to our support address listed in the account help section. Include your registered email so we can verify your identity before sharing any data.
Account Help Centre Log in and visit the Help section for self-service options including data access requests and communication preference updates.

Common Questions About Your Privacy

Straight answers to what players in Pakistan ask us most about data, cookies, and their account information.

We collect your name, email address, phone number, and identity verification details. This is the minimum required to open and secure your account on our platform.

We store only the transaction reference and amount. Full wallet credentials are never recorded on our side — the payment is processed directly through your JazzCash or Easypaisa app.

Yes. Contact our support team via live chat or email with your registered account details. We will verify your identity and provide a summary of the data we hold.

We share data only with payment processors like Raast, JazzCash, and Easypaisa to complete transactions, and with service providers under strict data-protection agreements. We do not sell your data.

Log in, go to account settings, and edit your profile details directly. For changes to identity-verification documents, contact support and we will guide you through the update process.

Reach us through live chat or the support email in your Help section. Once your account is closed and any balance is settled, we process deletion requests in line with our retention obligations.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.